Timmons Dental SMS Privacy Policy
Timmons Dental SMS Privacy Policy
At Timmons Dental, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and safeguard your data when you opt in to receive text messages from us. By providing your phone number and agreeing to receive SMS communications, you consent to the practices outlined below.
Information We Collect
Phone Number: We collect your mobile phone number when you opt in to receive SMS messages from us, such as for appointment reminders, confirmations, or promotional offers.
Name: We may associate your phone number with your name to personalize our messages.
Preferences: We may collect your communication preferences (e.g., opting in or out of marketing texts) to tailor our outreach.
How We Use Your Information
We use your phone number to send you text messages for purposes including, but not limited to:
Appointment reminders and confirmations
Updates about your dental care or treatment plans
Responses to inquiries you send via text
Occasional promotional offers or office updates (if you’ve opted in for marketing messages)
How You Opt In
You may opt in to receive SMS messages by:
Providing your phone number on a consent form during a visit to our office
Texting a keyword (e.g., “JOIN”) to our designated number
Agreeing verbally or digitally during appointment scheduling
We will always obtain your express consent before sending marketing-related texts, as required by law.
How We Protect Your Information
HIPAA Compliance: As a dental practice, we adhere to the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal health information. SMS messages containing protected health information (PHI) will only be sent with your explicit consent and through secure methods where possible.
Third-Party Partners: We may share your phone number with our SMS service provider solely for the purpose of delivering messages. This provider is contractually obligated to maintain confidentiality and comply with privacy laws.
Non-Sharing: SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
Security and Risks
While we take reasonable steps to secure your information, SMS is not an inherently encrypted communication method. By opting in, you acknowledge this risk and consent to receiving unencrypted texts for convenience. For sensitive matters, we encourage you to contact us by phone or in person.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. The latest version will be posted on our website at https://drtimmonsdental.com/privacy-policy or available upon request at our office. The current policy is effective as of March 07, 2025.
Contact Us
If you have questions about this policy or how we handle your data, please reach out to our Privacy Officer:
Phone: 864-578-8344
Email: drtimmonsdental@gmail.com
Address: 1821 Old Furnace Road, Boiling Springs, SC 29316